New User

As part of the security measures taken to ensure your data is protected, we have enabled two factor authentication when setting up a new user. You will need to send an email to livedcsupport@itascapoint.com requesting that a new user be created. The LiveDC team will add you to LiveDC and then you can begin the second part of setting up a new user as outlined in the steps below.

Creating New User

1. Go to the LiveDC website
2. Click "Create a new User Profile"

3. Enter your name and email address in fields provided and click “Create new User Profile” button

4. An email will be sent to the email address you entered above with a system-generated password. Click on the link within the email message and enter your log-in information.
5. Once the steps above have been completed, send an email to either your LiveDC account representative or to livedcsupport@itascapoint.com asking to be added to your company's LiveDC account.