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==Creating Service Infos== LiveDC tracks what and who will perform service on each piece of hardware through the service infos section. This information is valuable to track for knowing who to contact in the case of scheduled maintenance, an outage, or failure. You will need to gather the following information before creating a service info record: *Name of the provider (See [[#Creating a Company|Creating a Company]] for instructions) *Type of service that the provider performs *Start date of the service for the hardware *End date of the service for the hardware *Discount program of the service (See [[#Creating a Discount Program|Creating a Discount Program]] for instructions) *Amount of base monthly cost for the service [[File:Service Info.PNG]] ===Instructions=== <ol> <li>Select the company that does the service for the hardware in the “Provider” drop-down menu or create a new “Company” record by clicking the star button (See [[#Creating a Company|Creating a Company]] section for instructions)</li> <li>Select the type of service the company provides for that hardware in the “Service Type” drop-down menu</li> <li>Select a beginning date of the service in the “Start Date” field</li> <li>Select an ending date of the service in the “Stop Date” field</li> <li>Select a discount program for the company in the “Discount Program” drop-down menu or create a new “Discount Program” record by clicking the star button (See [[#Creating a Discount Program|Creating a Discount Program]] section for instructions)</li> <li>Enter a monthly cost in the “Base Monthly Cost” field</li> <li>Enter any additional information about the service in the “Details” field</li> <li>Click “Add”</li> </ol> <br />
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