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==Creating a Service Tier== In the LiveDC platform, you can track both the requested and actual service tier associated with each piece of hardware. This information is valuable to have when considering recovery times and planning for outages and failures. [[File:Service Tier.PNG]] ===Instructions=== <ol> <li>If you are already in the “Create Service Tier” window skip to step 3a. If you are not in that window continue to step 2.</li> <li>On the navigation menu (left-hand side) click “Extras” and click “Service Tiers” this will open a new tab titled “Service Tiers”</li> <li>Within the service tiers tab, in the upper left-hand corner click the “Create” button. A new window will open up called “Create Service Tier.”</li> <ol type="a"> <li>Enter the name of the service tier in the “Name” field</li> <ol type="i"> <li>Examples: Tier 1, Tier 2, Tier 3, Tier 4, etc. </li> </ol> <li>Enter any additional information about the service tier in the “Details” field</li> <li>Click “Create”</li> </ol> </ol> <br />
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